Booking and payment

Contracts

Please note the following:

The published prices are either in EURO, USD and RUB. Please see indications
All published prices include VAT
All published prices can be changed without prior notice

Booking

You can book services (hotel, excursion, tour etc) in any convenient for you way by e-mail or fax
incoming@favorit.spb.ru; incoming@favorit-moscow.ru

Payment

Payment can be made:

By credit card. We accept VISA, Master, American Express, Diners Club, JCB credit cards. You should only full in the present Authorization form (link)

IT number is only way to identify the deal between a seller and a buyer. It is also one of the important options in system Internet Transfer. IT number has many characteristics which provide its unique character.
You will receive your personal IT number after order of the services.
Payment of the order (IT number) by credit card VISA/MasterCard

By bank transfer to the following Bank account (in EURO/USD/RUB):

Beneficiary Bank :	Bank «Saint-Petersburg» PLC, Commercial Department
Beneficiary Bank address:	7, Ostrovsky Sq., St.Petersburg, 191011, Russia
Account in EUR:	40702978632000205047
Account in USD:	40702840032000205047
SWIFT code:	JSBSRU2P
Favorit JSC 's juridical address:	13, Komsomola Str., St.Petersburg, 195009, Russia
Favorit JSC 's factual address:	10, Marata Str., of.12, St.Petersburg, 191025, Russia

N.B. Payers are responsible for all bank charges.

Favorit DMC reserves the right to cancel all services in case payment is made incompletely or incorrectly, untimely

Cancellation

For FIT clients

General cancellation policy

In case of cancellation of services was made:

from 10 to 4 days before arrival date: 10% of the total sum
less than 4 days: 1 night in the hotel and 30% of the total sum.

For group clients

According to the contract

Late arrival and «NO SHOW»

In case a client does not arrive by an appointed time to the place where services start to be granted:

an order for transfer will be held for 2 hours starting from an appointed time, then it will be cancelled automatically;
an order for accommodation in a hotel will be held for one night, then it will be cancelled automatically;
an order for excursions and other additional services (guides, rent a car, etc.) will be cancelled automatically.

Early departure

Services that have been ordered and not granted are non-refundable. However depending on the situation some of the services may be refunded at the Company Administration's discretion.

If you need additional information, do not hesitate to contact us:

by e-mail: incoming@favorit.spb.ru; conference.favorit@gmail.ru; incoming@favorit-moscow.ru
by phone/fax: St. Petersburg +7 (812) 327-71-63
by phone: Moscow +7 (495) 663-71-45
by post: FAVORIT DMC, Russia , 191025, St.Petersburg, 10, Marata Str.